1. PRIVACY POLICY

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This Web site provides our customers with important legal and privacy information. For your own peace of mind, we encourage you to review the information.

The domain name www.pencilrocket.com.au is owned and maintained by Pencil Rocket and users of the site are subject to the Pencil Rocket  Privacy Policy.

You are welcome to visit and explore our website, and you can do so without giving us any information about yourself. This Policy explains what information we collect, how we use the information, and how we safeguard the information.

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2. WHAT INFORMATION DO WE COLLECT?

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There are three ways Pencil Rocket  can collect information from you:

Information you provide from other websites
Information collected when we contact you
Information collected about what you are searching for.

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3. INFORMATION YOU PROVIDE FROM OTHER WEBSITES

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When you visit our website or our partner websites that display our online directory product, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse those Websites anonymously at any time, without revealing any personal information.

There may be occasions where the collection of personal identifiable information may be necessary to provide you with the services you have requested (e.g. “email a friend” requires that you enter your email address). When personally identifiable information is collected, you will know because you will have chosen to provide your information.

If you choose to particiapte in any of the activities available on our partner websites, you may be providing that partner with some type or personal information about yourself. Personal information is defined as information about an identifiable individual. an example may be information about your product and service subscriptions and usage. Please note that publicly available information, such as a public telephone directory listing of your name, address and listed telephone number, or your business is not considered to be personal information. No personal information is collected directly by Pencil Rocket.

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4. INFORMATION COLLECTED ABOUT WHAT YOU ARE SEARCHING FOR

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Our Web server collects some anonymous information automatically when you visit our site or the site of one of our partners. This information may include the pages you visited, the content you downloaded, the type of Web browser you were using and the level of encryption your browser supports.

As you browse our directory, our server collects information about your visit, but not about you personally. We monitor statistics, such as: which pages people visit, which parts of the site are visited the most frequently and search terms used by visitors.

This information is collected on an aggregated basis. No personal information is associated with these statistics. We use this information to determine what type of information is most useful to you so that we can improve our website to make it easier for you to access information.

 

5. WHAT ARE COOKIES, AND HOW DOES PENCIL ROCKET USE THEM?

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While we not use cookies, our partners may do so to collect aggregated directory visitation statistics and present login information. A cookie is a small text file containing a unique identification number that identifies your browser to our computers. This small file of information allows the website to remember important information that will make your use of the site more enjoyable.

Cookies can tell us which pages are visited, by how many people, the average time spent, and other useful statistics relating to the use of our site. This helps us to enhance the online experience of visitors to our site. We use the statistics to understand how customers use our site, to make it easier for you and other visitors to use, to monitor the site’s performance and to improve our Web site.

Some of our partner sites may use cookies to assist you in using their sites by saving your passwords and preferences so you don’t have to enter them each time. You should check each sites Privacy Policy to determine how each site uses cookies.

We never combine information gathered by a cookie with personally identifiable information. The use of cookies is an industry standard and you will find that most major websites use cookies and most major browsers are set up to accept them. If you wish, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent.

 

6. HOW DOES PENCIL ROCKET USE THE INFORMATION COLLECTED?

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We use the information we collect in a limited number of ways. We may use this information to:

Improve our product and make it easier to use;
Manage and develop our business; and
Meet legal and regulatory requirements.

Anonymous information is used for research and analytical purposes. We use statistics gathered at an aggregated level to determine usage patterns and help us improve our site flow, content, navigation and ease of use.

 

7. DISCLOSURE OF INFORMATION

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Pencil Rocket will not disclose your personal information, except in circumstances in which it is necessary to do so, or where permitted by law. We may disclose your personal information to the following parties:

The customer or an agent acting on your behalf;
A collection agency or party used to determine creditworthiness;
Law enforcement agencies;
The Privacy or Telecommunications Ombudsman.

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8. HOW WE SAFEGUARD YOUR INFORMATION

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Any information about you that may be provide to us is securely maintained and kept confidential. Information is retained in secure facilities and is protected from unauthorized access. We provide technical, administrative and physical security measures to protect your information against loss, misuse and unauthorised access or disclosure.

 

9. LINKS TO OTHER WEBSITES

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Our Directory contains links to other sites that are not governed by this Privacy Policy. Links may include those of our business partners, vendors, other agencies, and other businesses that are advertisers in the Pencil Rocket Directory. Please be aware that Pencil Rocket  is not responsible for the privacy practices or the content of other such sites. This policy applies solely to information collected by this website or through our direct contact with you.

Please note that when you click on one of these links, you are moving to another website. It is important for you to read the privacy statement and terms of use for each site you visit to ensure you are comfortable with how they might use your personal information. Pencil Rocket  provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation, verification or approval of such websites, products, services or publications by Pencil Rocket.

 

10. ACCESSING OR AMENDING YOUR DETAILS

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Pencil Rocket  aims at all times to maintain the accuracy of your Personal Information.
You may access the Personal Information you have provided to Pencil Rocket  at any time. To do so, please send an e-mail to Pencil Rocket  with your request to examine your Personal Information and Pencil Rocket  will use every reasonable endeavour to provide you with the complete details of your Personal Information within 7 days of receipt of your request.

You may also change or update the information you have supplied to Pencil Rocket  at any time. To do so, please contact Pencil Rocket  by e-mail or by phone to advise us of your amended details.

 

11. UPDATING THE POLICY

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The purpose of this Privacy Policy is to provide flexible guidelines that can be adapted to meet the demands of changing technology and varying consumer expectations regarding privacy.
Pencil Rocket  may update this policy from time to time, so please review it periodically. We may add, modify or remove portions of this policy when we feel it is appropriate to do so. If we change our Privacy Policy, we will post those changes on this page in a timely manner. You are encouraged to review the Privacy Policy and any other legal notices provided on this website. They are provided for your information and protection.

If you have questions or suggestions regarding this Privacy Policy you can contact us at hello@pencilrocket.com.au

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